Free Shipping-Terms and Conditions

Requires purchase of at least $500 of supplies, accessories, service manuals and agreements. Offer valid on regular ground shipping to the 48 contiguous states only. Not valid on orders shipped to APO/FPO's, Hawaii, Alaska, Puerto Rico and the following items: wide format printers and plotters, printers, copiers, fax machines, duplicators and multifunction machines (unless with a PPP contract).

Important Shipping Information

·  All orders are subject to billing and address verification for security purposes prior to shipping. This step is taken to protect our customers from identity theft and credit card fraud.

·  We will contact you via email or phone if billing and address verification was unsuccessful. Incorrect billing information or unsuccessful address verification might delay the delivery date.

·  In the unlikely event that an item is on back order during order verification, we will notify you via email or phone to provide you with either a substitute item or available date.

·  If the SHIPPING address is different from the BILLING address, please contact your credit card company to add the SHIPPING address as an alternate approve SHIPPING address on your credit card memo/notes.

·  We cannot specify exact delivery time by UPS/FEDEX, please make proper arrangement to receive item at your location. Tracking number will be provided via email. Failure to receive item is beyond our responsibility.

·  We do not guarantee same day shipping.

·  Orders are not processed during the weekends.

·  The expected delivery dates are applicable only to United States orders.

·  If you are paying using PayPal, please be sure that your shipping address is a CONFIRMED shipping address at PayPal. We only ship to PayPal CONFIRMED shipping address.

All orders received by 4pm EST will ship the same time. While we will make every reasonable effort to get the order out after that, we cannot guarantee it will ship that day.