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Having issues with smearing on your ColorQube 8570 or ColorQube 8870? Try the steps below before replacing your maintenance kit or calling for a technician.
A message will be displayed on the Control Panel when a Drum Cartridge needs to be replaced.
CAUTION: Do not expose the Drum Cartridges to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum.
The printer is constructed with four printhead lenses. Clean all lenses as described in the following procedure.
CAUTION: Do not perform this procedure when the printer is copying or printing.
A vulnerability has been discovered in the OpenSSL cryptographic software version 1.0.1 to 1.0.1f widely used across the Internet for banking, investment, medical and other encrypted network traffic. The Heartbleed OpenSSL vulnerability works by allowing the certificate checking to be corrupted and traffic across a network to be monitored and some have called eavesdropping. Below are updates by Xerox and Kip regarding their exposure to the Heartbleed bug. Once I get information from Canon and Sharp, I will update the post.
In early April 2014, KIP was advised of the vulnerability known as Heartbleed in an open-source and widely-used Secure Socket Layer toolkit (OpenSSL). The vulnerability allows unauthenticated access to portions of the computer system memory. The code defect has acquired a substantial amount of media attention due to the ease with which the defect can be exploited and the potential exposure to sensitive information.
KIP is pleased to announce that all KIP Print and Scan systems including:
· KIP Print Controllers (PPEC/IPS/KS8)
· KIP Software & Applications
· KIP Drivers
are not affected by this vulnerability.
The information below contains products that Xerox currently sells and some that they have recently stopped selling. If your product is not listed, it is probably older and therefore would have a version of OpenSSL that is not susceptible to Heartbleed. The vulnerable version of OpenSSL was published on April 19, 2002. If you acquired a Xerox device prior to that, you should be fine.
The waste toner container for the imageRUNNER C5030/C5035/C5045/C5051 is a customer replaceable item and is fairly easy to replace. Please follow the directions below to install a new waste toner cartridge.
When the waste toner container is full, the message <Replace the waster toner container.> appears on the touch panel display. Follow the instructions on the touch panel display, and the procedure described below to help you replace the waste toner container.
If you press [Close], you can continue operations, such as setting modes and scanning originals, even if you do not replace the waste toner container immediately.
NOTE: Use 90% isopropyl alcohol and a lint-free cloth to clean the rollers.
WARNING: The Fuser and surrounding area may become hot during operation. Allow 30 minutes for the printer to cool before proceeding. To avoid injury, be careful while working in this area.
One of the more common setup related questions we receive is, "How do I get my Workcentre 4260 on our network?" By following the instructions below, you can setup the Workcentre on your network using a static IP address.
NOTE: The following steps assume that the printer is operating correctly and is connected to an Ethernet network connection.
When the printer is powered on the first time after installation, it automatically uses DHCP to obtain its network configuration. In order to manually assign a static IP address, DHCP must first be disabled, and then the IP address, gateway address, subnet mask, and DNS Server address must be manually entered.
Before beginning, make sure to have the following information available. This information should be provided by a Network Administrator:
Step 1: Disable DHCP
Step 2: Configure the static IP address
Step 3: Configure DNS/DDNS
Step 4 (Optional): Enable Dynamic DNS Registration
NOTE: If the DNS Server does not support dynamic updates, this feature does not need to be enabled. Continue with the final step to log out of the machine.
Whenever a Phaser 7760 gets a replace or low message 3 times in succession on certain supplies, it changes a value within the engine NVRAM and prevents further use of the Phaser 7760. Even replacing the supply that locked the printer down can occasionally still leave you unable to print. By following the instructions below, you can clear the Tech Rep Fault on your Phaser 7760 and start printing normally again.
NOTE: If certain consumable replace or fault messages occur three times successively, an Engine NVRAM value is then set preventing further printer use until the Clear TechRep Faults reset is performed from the printer's Control Panel.
To reset the TechRep Faults from the Control Panel: