Having issues with smearing on your ColorQube 8570 or ColorQube 8870? Try the steps below before replacing your maintenance kit or calling for a technician.
Solution : Clean Ink Smears
- Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
- Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
- Press the [Up] or [Down] arrow button to select [Remove Print Smears], and then press the [OK] button. The printer will clean the ink from the rollers by running several sheets of paper through the printer.
- If the smears are still displayed, repeat steps 1 through 3 up to three more times.
NOTE: If the problem continues, make sure you are using a supported paper type
