Newer Xerox machines contain a security feature called Image Overwrite. This feature removes data about the job on the copier from the copier's hard drive. It is intended to make it so sensitive files cannot be retrieved from the hard drive itself. Sometimes an error will occur which prevents the machine from properly overwriting a job on the hard drive. This will result in getting an error indicating that the Image Overwrite failed, perform an on demand image overwrite.

Performing an on demand image overwrite can take quite a bit of time depending on how big your hard drive is on the copier. If you've ever formatted your hard drive on your home PC, that should give you an idea of how long it can take.

We recommend disabling the On Demand Image Overwrite and scheduling the machine to perform an image overwrite outside business hours. This still protects your data, but doesn't leave you down for a few hours during your day. Instructions vary from machine to machine but the instructions below should give you a general idea of how to get this setup.

Disable Immediate Image Overwrite Using CentreWare Internet Services (CWIS):

1. From a computer, open an Internet browser window.
2. Enter the IP Address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
3. Click on the [Properties] tab.
4. Enter the user name and password in the fields provided, and then click on the [Login] button.
   
   NOTE: The default username is "admin" (case sensitive), and the default password is "1111".
5. Click on the [Properties] tab.
6. Click [Security] on the left side of the screen.
7. Click [Image Overwrite Security].
8. Click [Immediate Image Overwrite].
9. Select the [Disabled] radio button to disable.
10. Click [Apply].

Schedule an Image (Job) Overwrite Using CentreWare Internet Services (CWIS)

To access the deeper functions of Kip PrintNet you need to get into administrator mode. To access administrator mode, please use the default Kip username and password below. Do not include the quotation marks. If those don't work, you can try kip for both, or contact your system administrator to find out what the username and password was changed to.

For Printnet administrator access the default username is "admin" and the default password is "kip".

UFRII is Canon's default drivers for their printers and MFP's. UFR stands for Ultra Fast Rendering and the II stands for being the second version of the driver. It is similar to PCL but supposedly faster than PCL and PS. It offers many of the same settings and options as PCL and PS drivers (and in some cases more features) but is designed to work better with Canon products. You can use PCL and PS with Canon's MFP's but you will need to purchase the appropriate kit from your Canon dealer.

I am continuing to evaluate the search requests that bring you to our site and another term that seems to be in demand are Kip drivers. We do have a page containing links to the newest Kip drivers as of September 2014. It also contains links to the last few versions of Kip's system software including the new 8.0 version.

Kip drivers and user manuals

We seem to be getting a lot of search requests looking for the default username and password for Xerox equipment. Xerox tends to use the same default for most of their machines. This information is below. Use the information in between the quotation marks. If this doesn't work, most likely your systems administrator has changed it. Please get with them to get the correct login information.

The default user ID is "admin" (case sensitive). The default passcode is "1111". 

Having issues with smearing on your ColorQube 8570 or ColorQube 8870? Try the steps below before replacing your maintenance kit or calling for a technician.

Solution : Clean Ink Smears

A message will be displayed on the Control Panel when a Drum Cartridge needs to be replaced.

CAUTION: Do not expose the Drum Cartridges to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum.

1. Remove the new Drum Cartridge from its packaging and place it on a flat surface near the machine. Do not place the Drum Cartridge upright or remove the black protective sheet from the cartridge.
2. Make sure the machine has stopped copying / printing.
3. Open the Front Door of the printer.
   
   
    
4. Turn the release lever on the left side of the Drum Cartridge Cover to the left to unlock the cover.
   
   
    
5. Pull the cover open to access the four Drum Cartridges.
   
   
    
6. Grasp the orange handle of the appropriate Drum Cartridge and gently pull it out of the printer. 
   
   
    
7. Place the used cartridge in the bag supplied in the package and put it in the box that the new cartridge came in.
   
   NOTE: To return the used Drum Cartridge for recycling, follow the instructions included with the new cartridge. If the instructions or shipping label are not available, click on the [Recycling] link in the Product Resources section for additional information.
    
8. Remove the packaging material from the end of the new Drum Cartridge.
9. Rest the new cartridge, along with its black plastic protective shield, in the cartridge slot. Make sure to load the cartridge in the direction of the arrow on the top of the shield.
10. Keep the cartridge in the slot and remove the black paper by pulling it to the left.
    
    
     
11. Pull off the tape from the top of the cartridge shield.
    
    
     
12. Hold the shield and push the cartridge into the machine using the light orange handle. Continue pushing until it stops.
13. Remove the protective shield.
14. Push the cartridge into the machine until it comes to a stop.
    
    
     
15. Lift up the Drum Cartridge Cover.
    
    
     
16. Turn the release lever on the left side of the Drum Cartridge Cover to the right to lock the Drum Cartridges into position.
    
    
     
17. Close the Front Door. If the Front Door is not completely closed a message will be displayed and the machine will not operate.
18. Dispose of the protective shield and tape as normal office waste.

Clean the Printhead Lenses